Limited patient-to-physician interaction in the ASC environment makes it challenging to reinforce patient payment obligations, according to ClearGage, a healthcare payment solutions provider.
Five factors can contribute to thin ASC margins, ClearGage explains in a new e-book:
1. Not informing patients of financial responsibility
2. Not having the ability to follow up on patient collections
3. Not leveraging automation
4. Not capturing patient information
5. Not having a consistent workflow