At the 20th Annual Spine, Orthopedic + Pain Management-Driven ASC Conference, attendees had the opportunity to attend the session 'Data-Driven Orthopedics: How the Best Surgeons and Groups are Leveraging Information.'
The session was moderated by Molly Gamble, Vice President of Editorial for Becker's Healthcare. The panelists included Marina Williams, MHA, Chief Executive Officer of SCA Health/Texas Health Surgery Center Irving; Ronell Myburgh, MHA, MBA, BSN, RN, Director of Certifications for DNV Healthcare; and Cindy Burleson, Administrator for Brunswick Surgery Center. The panelists discussed how orthopedic surgeons and groups were leveraging data to improve patient outcomes, streamline processes, and drive growth.
Key Takeaways:
- Tracking performance and patient outcomes through data-driven report cards has increased transparency, competitiveness, and camaraderie among physicians.
Utilizing data to track performance has created trust and improved team relationships among physicians.
- Data analysis should be carefully managed to avoid unintended conflict, and priority should be given to relevant and accurate information.
Physicians prefer reports with metrics that can help them make informed decisions, and data overload should be avoided.
- Data analysis should be quick, accurate, and benchmarked against external data to prevent misinformation, and technologies such as Epic and Cerner can help analyze data and provide reliable information.
Honest and prompt feedback helps build trust, and utilizing technologies can further ensure the accuracy of data and its analysis.
- Involving all team members, including surgeons, in conversations about data and metrics promotes accountability and transparency, and building trust takes time and effort.
Building a culture of open communication and addressing issues quickly and privately can help build team trust, which leads to better outcomes for patients.