Medical practices must adjust their health IT strategies to accommodate increasing federal demands to involve patients in healthcare, according to an InformationWeek editorial.
Interactive voice response technology, which uses a computerized voice to motivate patients and encourage compliance via phone, is among the most effective patient engagement strategies, the article said. A study of more than 200 patients found that those who received customized advice though IVR technology were more likely to take their medication over time.
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Interactive voice response technology, which uses a computerized voice to motivate patients and encourage compliance via phone, is among the most effective patient engagement strategies, the article said. A study of more than 200 patients found that those who received customized advice though IVR technology were more likely to take their medication over time.
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