Editorial: Which IT Strategies Best Engage Patients?

Medical practices must adjust their health IT strategies to accommodate increasing federal demands to involve patients in healthcare, according to an InformationWeek editorial.

Interactive voice response technology, which uses a computerized voice to motivate patients and encourage compliance via phone, is among the most effective patient engagement strategies, the article said. A study of more than 200 patients found that those who received customized advice though IVR technology were more likely to take their medication over time.

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