Quality improves when physicians, patients and their families are satisfied with ASC procedures, according to Lakewood, Colo.-based Pinnacle III.
Here are three ways ASCs can boost staff satisfaction:
1. Holding monthly birthday celebrations is a thoughtful gesture that increases employee engagement and satisfaction.
2. Recognizing employees through written notes shows staff their hard work is appreciated.
3. Keeping birthday events and employee recognition consistent is key to keeping employees satisfied. If events are inconsistent, staff may be disappointed and lose morale.