During UnitedHealthcare's third quarter 2018 earnings conference call, CEO of UnitedHealth Group David Wichmann and CEO of OptumHealth Andrew Hayek discussed the progress of OptumCare and where the business segment is headed in the future. Surgical Care Affiliates is a business segment of OptumCare.
Here are four key quotes from the discussion, as transcribed by Seeking Alpha.
David Wichmann: "We engage our own clinical care resources to directly support consumers' individual healthcare needs. We further use data to improve compliance with evidence-based medicine, raising overall satisfaction with care and reducing unnecessary resource consumption. We increasingly do this through employed and affiliated integrated care teams and in more ambulatory care settings sharing this knowledge at critical points of decision making."
Andrew Hayek: "We're really pleased with the performance of OptumCare in terms of improving quality, measured by stars, adhered measures, our consumer experience for averaging in that promoter score of 71 across OptumCare and OptumHealth and the total cost of care savings, savings to the system by driving better health, by preventing avoidable admissions, by practicing evidence-based care."
AH: "We're seeing the savings in the order of magnitude 30 percent compared to traditional Medicare in a growing number of our markets…we're present in 30 markets across OptumCare. There are varying levels of depth in those markets but all of them are on the pathway toward value: value-based contracting, value-based clinical programs, culture, how we orient our physicians."
AH: "We're in the early stages…of the potential of OptumCare. And as we generate these kinds of results for the communities we serve, the patients we serve and our 80 health plan partners, we see continued growing interest to enter new markets and to deepen our presence in our current markets."
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