Lakewood, Colo.-based Pinnacle III relies on technology for risk management, patient satisfaction, quality monitoring and more, Director of Education Jean Day told the Ambulatory Surgery Center Association.
Five tools Pinnacle III uses in its ASCs:
1. Action Cue: An application that enhances risk management, quality monitoring, performance improvement studies and patient satisfaction.
2. HCXperience: A patient satisfaction monitoring tool with interface to Action Cue
3. PolicyStat: A policy management application used to manage policies across multiple locations
4. Simple Admit: A tool leveraged to expedite intake interview time
5. HST: A patient accounting system
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