Recent research findings show a 1.6 percent annual increase in the number of positive patient responses to hospital patient satisfaction surveys, according to a HealthGrades news release.
HealthGrades conducted an analysis of HCAHPS hospital survey data obtained from CMS from April 2009-March 2010. Other key findings from their research included the following:
· Patients were the most satisfied with the discharge instructions with 81 percent of respondents answering that they did receive this critical information.
· Patients were the least satisfied with the quietness of their rooms and the explanations of the medications they were being given with just over half (55 percent and 58 percent, respectively) indicating they were satisfied with these aspects of their hospital care.
Read the news release about patient satisfaction.
Related Articles on the Patient Experience:
Boston's Steward Health Website Compares its Quality Outcomes to Competitors
Study: Preanesthetic Interview Can Improve Patient Satisfaction
5 Ways to Improve Anesthesia Quality in Surgery Centers
HealthGrades conducted an analysis of HCAHPS hospital survey data obtained from CMS from April 2009-March 2010. Other key findings from their research included the following:
· Patients were the most satisfied with the discharge instructions with 81 percent of respondents answering that they did receive this critical information.
· Patients were the least satisfied with the quietness of their rooms and the explanations of the medications they were being given with just over half (55 percent and 58 percent, respectively) indicating they were satisfied with these aspects of their hospital care.
Read the news release about patient satisfaction.
Related Articles on the Patient Experience:
Boston's Steward Health Website Compares its Quality Outcomes to Competitors
Study: Preanesthetic Interview Can Improve Patient Satisfaction
5 Ways to Improve Anesthesia Quality in Surgery Centers
