Carena data found patients who received integrated virtual care within a health system had more time with clinicians, better continuity of care and lower prescription rates than patients who received care from commercial telemedicine providers.
Carena partners with health systems to expand services to patients.
Here are six findings:
1. Patients receiving integrated virtual care spent 20 minutes, on average, with a physician.
2. For patients receiving commercial care, time spent with the physician varied. While one commercial provider had a two-minute consultation, another offered a 10-minute consultation and a third offered a 15-minute consultation.
3. Patients who received integrated virtual care had an overall prescription rate of 48 percent, compared to patients with a commercial telemedicine provider who had a 77 percent prescription rate.
4. Virtual clinics prescribed patients with Bronchitis antibiotics 13 percent of the time while the commercial telemedicine provider had an 83 percent prescription rate.
5. Integrated virtual clinics had a virtual care management rate of 68 percent, compared to commercial telemedicine providers with a virtual care management rate of 93 percent.
6. Commercial telemedicine providers referred patients about 7 percent of the time, significantly less than integrated virtual visits (32 percent).
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