'Achieving operational excellence': What ASCs should really be focused on right now

With an ever-changing medical landscape and new technologies emerging constantly, ASC leaders often have to make decisions about where to focus their attention to best grow their practices. 

Miguel Afonso, director of Clinico Gastroclinic, spoke to Becker's about the two things his ASC is most closely working on right now. 

Miguel Afonso: 1. How to achieve operational excellence: We are developing a study to identify the bottlenecks at our institution and how to make small changes to achieve operational excellence. 

2. How to fully digitize processes: In partnership with an IT company, we are developing a tailor-made software to accomplish full digitization of the workflow, enhancing patient experience, staff burden and improving quality of care metrics. 

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