Benchmarking data allows ASCs to gauge their business performance, according to Jho Outlaw, Alpharetta, Ga.-based Surgical Information Systems' revenue cycle vice president.
Five benchmarking tips:
1. Set realistic goals. ASCs should strive for the best performance possible, but sticking to realistic goals is an effective way to motivate staff.
2. Take a deep data dive. Analyzing your ASC's data can help staff determine how to improve, which key performance indicators to watch and ways to benchmark effectively.
3. Don't assume a change will be effective. Not all changes will result in a key performance indicator improvement.
4. Set challenges. Encourage staff to do their part when tackling a problem, in order to get them involved and excited about improving key performance indicators.
5. Don't accept average performance. Setting benchmarking and key performance indicator goals will help an ASC perform better and therefore stand out among competitors.