With 47 million Americans who do not speak English as a primary language, state and federal regulations demand healthcare providers find ways to effectively communicate, according to PhysBizTech.
Multilingual communication systems, such as speech-to-speech and text-to-text communication between languages, can remove barriers, reduce interpretation costs and increase productivity and accuracy.
Here are four benefits of translation technology for healthcare.
1. Reduced administrative burden. Hospitals and practices with interpreters on staff are still not full proof and cannot meet patient needs immediately. The wait time to speak with an interpreter can be nearly half an hour. Speech technology takes the burden off of the staff member and increases their productivity while more quickly translating for patients.
2. Increased quality and accuracy. Interpreters also tend to not fill out a patient's paperwork, and accuracy can become an issue. With certain technologies, physicians can sit down with a patient and the conversation will be recorded in both languages on a screen. Corrections can be made immediately.
3. Mobility. Hospitals can have patients backed up waiting for an interpreter, but translation software is mobile and can be brought to an ER to reduce wait times. This increases patient through up and the quality of care.
4. Clinical applications. Even with interpreters, nuances in conversation can be missed having three people in a conversation. Having records in front of the patient in his or her language and in front of the physician allows physicians to know if information is being fully understood. The message is less likely to get lost, bringing increased quality in care.
More Articles on Coding, Billing and Collections:
Massachusetts' Managed Care Demonstration Approved by CMS
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Multilingual communication systems, such as speech-to-speech and text-to-text communication between languages, can remove barriers, reduce interpretation costs and increase productivity and accuracy.
Here are four benefits of translation technology for healthcare.
1. Reduced administrative burden. Hospitals and practices with interpreters on staff are still not full proof and cannot meet patient needs immediately. The wait time to speak with an interpreter can be nearly half an hour. Speech technology takes the burden off of the staff member and increases their productivity while more quickly translating for patients.
2. Increased quality and accuracy. Interpreters also tend to not fill out a patient's paperwork, and accuracy can become an issue. With certain technologies, physicians can sit down with a patient and the conversation will be recorded in both languages on a screen. Corrections can be made immediately.
3. Mobility. Hospitals can have patients backed up waiting for an interpreter, but translation software is mobile and can be brought to an ER to reduce wait times. This increases patient through up and the quality of care.
4. Clinical applications. Even with interpreters, nuances in conversation can be missed having three people in a conversation. Having records in front of the patient in his or her language and in front of the physician allows physicians to know if information is being fully understood. The message is less likely to get lost, bringing increased quality in care.
More Articles on Coding, Billing and Collections:
Massachusetts' Managed Care Demonstration Approved by CMS
Federal Officials to Launch Review of EHRs
AHIMA Convention Focuses on Healthcare Coding Trends