A recent survey by patient safety watchdog group Leapfrog shows patients prefer ASCs to hospital outpatient departments.
The April 7 outpatient surgical care report covers patient experience in hospital outpatient departments and ASCs in 2019, and July 2020 to June 2021, to compare pre-pandemic and midpandemic experiences.
Four stats:
1. Patients who said they would recommend the facility:
- ASC patients: 87.4 percent
- HOPD patients: 82.4 percent
2. Percent of patients giving the overall facility a favorable response:
- ASC patients: 89.1 percent
- HOPD patients: 85.2 percent
3. Percent of patients giving the facilities and staff a favorable response:
- ASC patients: 97.3 percent
- HOPD patients: 96.6 percent
4. Percent of patients giving communications about procedures a favorable response:
- ASC patients: 91.3 percent
- HOPD patients: 90.7 percent