Being a patient can be overwhelming, but with the right provider guidance the experience can be smooth and even pleasant. Here are three goals from The Joint Commission providers can target to maximize patient engagement and satisfaction during an episode of care, from the organization's Take 5 podcast:
1. Encourage patients and family members to act as advisors in care.
2. Champion and prioritize strategies facilitating better communication among patients, family and providers at all points in the episode of care.
3. Empower patients and families to fully engage in post-care planning to optimize medical outcomes.
More articles on accreditation:
3 innovative quality improvement projects for ASCs
7 drug recalls in 2014
Utah Surgical Arts reaccredited by AAAHC
1. Encourage patients and family members to act as advisors in care.
2. Champion and prioritize strategies facilitating better communication among patients, family and providers at all points in the episode of care.
3. Empower patients and families to fully engage in post-care planning to optimize medical outcomes.
More articles on accreditation:
3 innovative quality improvement projects for ASCs
7 drug recalls in 2014
Utah Surgical Arts reaccredited by AAAHC