Whitepapers & E-Books

With healthcare policy and strategies constantly evolving, patient payment processes may also evolve and transform in 2025. As ASCs are looking to improve patients' financial experiences and revenue cycle management, digital tools and payment options can help.

If you missed CareCredit’s session during the Annual ASC Conference, this recap offers an overview of healthcare providers' digitization efforts in patient financing to date and how these efforts might evolve in the near future.

Insights include:

• Current financial barriers for patients and how practices can help
• Opportunities for digitization of patient financing options
• How innovating payment options help improve the patient experience and how it can benefit providers

Denial prevention professionals know that codes hold the key to understanding why a claim was paid differently than it was billed — but by the time a denial code is assigned, the damage is done. The result? Lengthy appeals, manual workflows, delayed timelines and lost revenue.

This playbook will empower revenue cycle leaders and finance teams with proactive strategies to reduce denials, streamline operations and safeguard revenue.

You will learn:

• Detailed insights into the 11 most common claim denials
• Why denials happen and the best approaches to resolve them efficiently
• How to prevent denials before they occur and leverage technology to reduce manual processes

About 1 in 5 Americans get the flu every year, creating surges in patient demand that can strain medical practices.

This report outlines six proven strategies to maintain efficiency, streamline workflows and provide quality care all season long.

Learn how to:

• Safely schedule visits to help protect patients and staff.
• Properly disinfect high-traffic areas.
• Choose healthcare-grade seating that stands up to professional-grade cleaners.
• Promote respiratory hygiene throughout your practice.

Revenue cycle leaders know the staffing crisis in healthcare is not limited to clinical functions; there’s also a revenue cycle staffing crisis.

Based on increasing revenue cycle work and a shortage of skilled workers, it is impossible to hire enough people or ask current employees to work harder.

It’s time to work smarter, not harder. What does working smarter in the revenue cycle mean? It means finding innovative ways to do more with less.

Download for best practices on:

 

• Developing a smarter revenue cycle and administrative strategy
• Cutting down on outdated manual processes
• Streamlining existing processes with intelligent automation

  Learn more about what intelligent automation is, how it works, which revenue cycle tasks are best automated and what the benefits are

A Comprehensive Report by Becker's Healthcare and NextGen Healthcare

The behavioral health landscape is shifting rapidly, with rising demand, staff shortages, financial strain, and evolving technology reshaping care delivery. Leaders face unprecedented challenges—but also opportunities for transformative innovation.

This exclusive report delves into findings from 130 healthcare leaders, uncovering actionable strategies to:

• Enhance financial sustainability with modern EHR systems, AI-driven tools, and value-based care models.
• Streamline operations through integrated technology and automation, reducing administrative burdens by up to 40%.
• Elevate patient care with whole-person care models that improve outcomes and reduce emergency visits by 20%.
• Tackle workforce challenges with cutting-edge solutions like ambient AI, improving clinician satisfaction by 85%.

Key Insights You'll Gain:

• How to mitigate Medicaid reimbursement challenges and unlock operational efficiencies.
• Why integrated, whole-person care is crucial for long-term success.
• The transformative power of AI and automation in revolutionizing behavioral health practices.
• What leaders are prioritizing in 2025 to address workforce shortages and financial pressures.

Many experts agree the nation is facing a mental health crisis, with 1 in 5 adults affected. Yet, many patients struggle to access care due to long wait times, complex referral processes and behavioral health clinician shortages.

This whitepaper explores practical solutions for integrating behavioral health into primary and specialty care with no contracts or upfront costs, offering a seamless approach that improves patient outcomes and reduces healthcare costs.

Key learning points:

• Effective strategies to streamline behavioral health referrals and care coordination
• Best practices for integrating behavioral health into your existing care model with minimal disruption
• How early intervention in mental health can lower overall healthcare expenses

Today's healthcare workers are not immune to the financial challenges facing many American households. In a recent poll, more than 30% of healthcare workers said they ran out of money between paychecks in the last year. Additionally, 1 in 6 survey respondents said they had to get a second job or side hustle to make ends meet.

Financial stress isn't just a personal issue; it's an organizational risk. When front-line teams struggle financially, patient care suffers and operational efficiency declines.

This report by DailyPay uncovers healthcare workers' most pressing financial challenges and provides proven, actionable strategies to support their financial well-being — without hindering organizational financial performance.

Health systems are realizing that creating a healthy work environment isn't just a morale booster – it's a strategic imperative to improve patient outcomes, nurse retention and financial performance.

A growing body of research shows that when hospitals prioritize workforce well-being, they see lower turnover, stronger care quality and improved operational stability. Becker's recently spoke with four nurse executives to explore how hospitals are implementing a structured approach to healthier work environments using six essential standards from the American Association of Critical-Care Nurses.

Key learning points:

• How nurse work environments affect patient safety, retention and financial outcomes
• Six essential standards to build a healthy work environment for nurses
• Best practices from hospitals successfully implementing change at scale

Retention was the name of the game for health systems in 2024, as they navigated widespread skill shortages, rising turnover rates and rapidly evolving care demands. This focus will persist in 2025, with healthcare organizations doubling down on workforce development initiatives.

This whitepaper explores how tuition assistance programs can play a pivotal role in strengthening talent pipelines and fostering a resilient, highly skilled workforce. It also underscores the advantages of tuition assistance programs compared to traditional reimbursement programs.

Key learnings:

• How tuition assistance removes financial barriers for employees, broadens participation and reduces overall talent management expenses
• Case studies that show how tuition assistance programs enhance employee commitment and decrease turnover
• Strategies to align educational programs with organizational goals to mitigate skill gaps and promote career mobility

In an industry rife with burnout and plagued by high employee turnover, Houston-based Legacy Community Health delivers an employee experience that is almost unprecedented in healthcare. 

Benefits like back-up care give Legacy employees a level of flexibility and work-life balance coveted by healthcare workers. The impact on the business is equally substantial, saving the company thousands of critical workdays, reducing absenteeism and fostering greater employee loyalty.

Read this executive Q&A with Legacy's Vice President of Human Resources, as he shares: 

• The strategies and solutions the organization has implemented to keep its employees working, engaged and happy
• How Legacy has created a culture that enables its people to thrive, both in their careers and in life
• The business impact of a holistic suite of care and education benefits

Health systems are facing unprecedented workforce challenges, mounting financial pressures and the rapid pace of digital transformation. To thrive in this landscape, it's essential organizations have leaders who can effectively navigate through times of uncertainty and foster positive, resilient cultures.

This report explores six components of leadership development that are essential for addressing the top pressures in healthcare and ensuring long-term organizational success.

Key learning points:

• Practical strategies to strengthen leadership pipelines and address organizational needs
• Top approaches to improve retention through culture and tailored leadership initiatives
• A realistic framework for integrating leadership assessment, training and succession planning

The marketing landscape is rapidly evolving, and hospitals and health systems must adapt now to ensure future success and ensure precious marketing dollars have the greatest impact possible.

Traditional approaches to marketing aren't delivering the same ROI, leaving many health systems struggling to maintain patient volume. Meanwhile, tech-savvy health systems are already using AI-driven frameworks and advanced budget models to meet changing consumer behaviors with precision paid media. Many of these organizations have seen a more than 10% improvement in clickthrough rates and cost-per-acquisition.

This report breaks down the exact strategies leading health systems are using to stay ahead.

Key learnings include:

• Service line-specific digital benchmarks for better paid media planning
• Marketing tactics proven to increase patient engagement
• Compliance-friendly targeting strategies that don't sacrifice precision
• Budget models designed to align with service line growth goals
• How short-form video and shoppable content will shape the future of patient acquisition

Healthcare payers face a range of challenges in today’s marketing landscape, from managing advertising budgets to navigating complex privacy regulations. To better understand these challenges, Freshpaint collaborated with Becker’s Hospital Review to survey 100 marketing professionals representing national and regional payers.

The numbers don't lie: Over 50% of payers have paused digital advertising due to privacy concerns, yet just 24% recognize the risks of PHI-sharing in marketing. This uncertainty isn't just a compliance issue — it's a growth issue. Payers who fail to adapt will fall behind in an increasingly competitive landscape.

This report dives into the survey findings, offering valuable insights into how payers allocate budgets, prioritize marketing objectives, and tackle privacy challenges to drive growth and maintain compliance.

Expect to get insight into:

• Payer Marketing Budgets: How advertising budgets scale with organizational size and the number of covered lives.
• Marketing Objectives: The strategies payers use to balance bottom-of-funnel conversions with full-funnel approaches.
• Privacy Awareness: Insights into how payers manage PHI-sharing risks and compliance challenges.
• Key trends shaping payer marketing in 2025 and beyond

Healthcare organizations have been navigating a complex landscape following the HHS guidance on the use of online tracking technologies. This uncertainty has led to confusion among marketing, compliance, and legal teams regarding what is considered PHI (Protected Health Information) and how to properly handle data shared with non-HIPAA business associates.

In this FAQ, Doriann Cain, a Partner at Faegre Drinker, answers key questions to clarify these ambiguities. From defining what constitutes PHI to understanding the responsibilities of payer organizations in ensuring compliance with HIPAA regulations, this document provides expert insights on topics like ad platforms, keyword bidding, click IDs, and the potential legal liabilities involved.

This report:

• Identifies who is responsible for preventing the transmission of PHI to non-HIPAA business associates.
• Explains the risks of using ad platforms and how they handle healthcare-related data.
• Breaks down the AHA lawsuit challenging HHS guidance and its potential impact on your organization.
• Shares what steps payers should take while awaiting the lawsuit's outcome.

Healthcare marketing faces a unique challenge: while precision is essential in treating patients, marketers often lack the tools to achieve the same level of precision in their campaigns.

Unlike ecommerce and other direct to consumer industries, where marketers use purchase events to optimize campaigns in real-time, healthcare marketers face barriers, like HIPAA regulations, that make it difficult to to key patient actions—such as booking or attending an appointment.

The result is that healthcare marketing feels more like guesswork. Proving ROI is a constant struggle, limiting growth and making it harder to secure necessary investments.

What if you could change that?

Download this eBook to learn:

• How healthcare marketers can achieve the same level of insight and campaign optimization as leading e-commerce brands—all while staying compliant with privacy regulations like HIPAA.
• Strategies for calculating and leveraging true customer acquisition cost and ROI
• Proven approaches to demonstrate ROI to leadership and make a strong case for greater marketing investment.

Today's leading health systems recognize customer experience as a core business strategy — not just a departmental task. As patient expectations for convenience and simplicity evolve, the stakes are rising for organizations to fine-tune their CX strategy for 2025.

This planning guide explores 10 top strategies to strengthen CX in the year ahead, offering tangible insights to help organizations better anticipate patient needs, adapt workflows and foster meaningful connections across touchpoints.

Key learning points:

• How AI and automation reshape CX roles and improve patient engagement
• Proven strategies to integrate proactive engagement into CX
• Metrics to measure and optimize AI's impact on healthcare outcomes

Research into the cost-saving effectiveness of care management has been mixed, leading most Accountable Care Organizations to overlook it as a key driver of value-based care success.

In this white paper, Wellvana presents the results of an actuarial analysis into its multidisciplinary, nurse-led care management service, known as Foundational Care. The numbers reveal clear improvements for patients:

• More frequent engagement with their PCP
• Double-digit reductions in unnecessary hospitalizations
• Savings far beyond previous published studies

Fill out the form to download the white paper and get actionable tips on how nurse-led care management can promote the patient-PCP bond and drive savings for health systems and independent practices.

CMS is redefining the benchmarks for population health management, emphasizing accountable care, health equity and affordability. However, many healthcare organizations lack the necessary tools and strategies to meet these rising expectations.

Without a clear roadmap, organizations risk rising costs, care inefficiencies and growing disparities — leaving them vulnerable in an increasingly competitive and accountable healthcare landscape.

This guide from Johns Hopkins Medicine unpacks CMS' latest priorities and provides actionable insights on how to:

• Align population health efforts with CMS' five strategic objectives
• Leverage predictive modeling, risk stratification and targeted interventions
• Integrate SDOH data to enhance care equity and access

Hospitals are bracing for a 9% jump in inpatient days within the decade, driven by an aging population and rising comorbidities. Dialysis patients are at the center of this challenge, with higher ICU utilization, longer hospital stays and significantly greater costs than non-dialysis patients.

As leaders seek solutions to ease capacity strain and control costs, new data suggests a key strategic shift: outsourcing dialysis services. An analysis of more than 349,000 patient encounters from 546 hospitals found that outsourcing is tied to lower infection rates, shorter stays and lower costs.

Key learning points:

• How outsourcing can lower infection rates, length of stay and readmissions
• Cost savings driven by improved results of outsourcing dialysis services
• Best practices to optimize efficient dialysis care across health systems

Source: Sg2 (a Vizient company)

Generative AI (GenAI) has the power to transform healthcare, but most organizations aren't ready. Leaders are facing major hurdles — disorganized data, a lack of AI expertise and difficulty forging the right strategic partnerships.

A recent study found that even among healthcare executives, uncertainty and unpreparedness are widespread. Without a strong foundation, organizations risk wasted investments, ineffective AI implementation, and falling behind competitors who are already making AI work for them.

The consequences?

• Operational inefficiencies
• Missed opportunities to enhance provider and member experiences
• Slower business growth

To help healthcare leaders navigate these obstacles, EXL commissioned a survey of 150 director-to-C-suite leaders across IT, enterprise data, digital experience, risk adjustment and provider enablement to help better understand the state of GenAI readiness among U.S. healthcare payers.

In this white paper, EXL's Anita Mahon and Arielle Trzcinski of Forrester Consulting will reveal:

• The biggest gaps in AI readiness
• How leading organizations are overcoming these challenges
• Steps to future-proof your organization's AI roadmap

Healthcare costs are expected to hit $6.2 trillion by 2028, putting immense pressure on insurers and employers. Without proactive measures, unpredictable expenses, budget shortfalls and premium hikes are inevitable.

The good news? AI can turn the tide on rising costs — but only if used strategically. This exclusive guide reveals five AI-powered strategies to control costs and drive smarter decision-making.

Learn how to:

• Predict risk more accurately to prevent high-cost claims
• Optimize plan design for smarter cost management
• Address costs with greater precision and agility

Sentara Norfolk (Va.) General Hospital implemented a medication tracking system to tackle inefficiencies and stockouts in its cardiac operating room. By tagging critical medications and monitoring inventory, the hospital eliminated stockouts, reduced medication waste by 86% and is projected to save nearly $50,000 annually from a single fridge.

Their strategy — which uses RFID technology — also streamlined workflows, improved medication safety and enhanced patient care, leading to its expansion for tracking hazardous drugs in other areas.

This whitepaper highlights:

• How RFID technology can monitor any medication type across healthcare settings, including procedural areas, clean rooms, clinics, infusion centers and central pharmacies
• How real-time inventory tracking delivers financial benefits by eliminating stockouts, preventing care delays and reducing waste
• How predictable inventory levels alleviate operational challenges, optimize workflows and free up staff time

Patients' consumer experience preferences are changing, and it varies by age. Younger generations expect seamless, digital-first experiences — just like they get in retail, but older generations are more cautious. If your organization isn't delivering customized experiences to each of these extremes, you're losing patient trust and loyalty.

This exclusive whitepaper, backed by insights from Press Ganey’s 6.5 million patient encounters and nationwide survey data, reveals patterns in changing consumer expectations and how health systems can meet them. 

Inside, you'll learn how to:

• Improve your credibility and consumer trust with accurate, transparent listings information.
• Prioritize digital tools like online booking and seamless search experiences.
• Build lasting loyalty and stand out among competitors by improving timely access to care.

Health inequities in the U.S. lead to a staggering $320 billion in direct medical costs. As health systems adopt strategies to address disparities and enhance patient well-being, organizations like Providence (Renton, Wash.) and CommonSpirit (Chicago) are turning their focus to a significant yet often overlooked factor: climate change.

This article recaps an executive session at Becker's 12th Annual CEO + CFO Roundtable, where industry leaders explored the intersection of health equity, sustainability and climate impact within the U.S. healthcare system. Leaders from Providence and CommonSpirit, joined by Deloitte consultants, shared actionable strategies for embedding sustainability into operations. Their approach highlights the "triple bottom line" of improving patient health, environmental outcomes and financial performance.

Insights include:

• How health systems secured leadership buy-in and embarked on sustainability initiatives
• Innovative measures to reduce environmental impact, including gas recycling, LED lighting and facility design
• A practical roadmap to align organizational priorities with sustainability goals

Effective communication is not just a nice-to-have in healthcare; it's a necessity. A recent healthcare benchmark report bears out this claim. The report found 80% of consumers are likely to recommend a health system or company to their friends and family if the organization's communication practices exceed their expectations. The report also found that 66% of healthcare consumers are likely to switch providers if communications don't meet their expectations.

Download this report to:

• Learn how to create an advanced digital experience that supports clear communication
• Understand why over 60% of healthcare consumers have concerns about AI in healthcare communications and how to make them more comfortable
• Learn the costs of inaccurate and slow communication

How well are you meeting your patients' communication and service expectations? Discover the disconnects and find opportunities to improve with this must-see infographic, "Patient Service Expectations vs. Reality."

What you'll learn:

• The top gaps in patient service satisfaction.
• Key communication challenges healthcare providers face.
• How innovative tools can help bridge the gap and improve patient loyalty.

Language barriers between patients and staff pose a significant threat to care quality and patient satisfaction, especially for hospitals serving diverse communities. These barriers can lead to care delays, miscommunication and frustration, affecting both patient trust and staff efficiency.

This case study explores how Onvida Health — formerly Yuma (Ariz.) Regional Medical Center — redesigned its language services program to refine daily operations, boost patient satisfaction and improve care outcomes. Learn how the system implemented practical solutions and operational changes to:

• Build patient trust
• Foster a culturally and linguistically inclusive environment
• Significantly improve language access and encounter times
• Achieve a 4.9/5 interpreter satisfaction rating

Tanner Health System, a billion-dollar health system based in Carrollton, Ga., faced challenges with patient flow, departmental silos, and system-wide inefficiencies, hindering coordination and efficiency.

To address these issues, Tanner implemented a healthcare operational improvement framework that combined people, processes and technology to drive systemwide alignment. This initiative resulted in significant operational and financial improvements — including $5.2 million in savings within the first six months.

In this case study, you'll learn:

• Practical strategies Tanner Health System used to enhance coordination and improve efficiency across all areas of the organization
• How this framework drove measurable operational and financial gains
• What key drivers leaders can leverage to kickstart performance improvement and achieve sustainable results

Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade.

Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to patients helped Wayne improve patient safety, reduce no-shows and increase staff efficiency.

Download a copy of the case study to learn how Wayne:

• Reduced denials 80 percent
• Decreased no-shows and cancellations, saving revenue
• Reallocated staff and eliminated need to fill 5 vacant positions

Supply chain inefficiencies cost hospitals $25.7 billion annually. With the right strategies, however, supply chain teams can not only lower supply chain and healthcare costs but also serve as a direct bridge to improved care quality.

At the Becker's Supply Chain Leadership Virtual Forum, six healthcare supply chain experts discussed their systems' supply chain transformation efforts and shared how supply chains can become a strategic asset when bolstered by the power of data, standardization and process efficiency. This report offers seven takeaways from the discussion.

Key learnings:

• How labor challenges are affecting supply chain teams
• Top priorities for healthcare supply chain leaders in 2022
• The key to successful supply chain transformations
  
  

Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions.

Results include:

• A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear impact on clinical diabetes measures, including reduced HbA1c levels and a fewer hypoglycemic readings
• Measurable impact on systolic and diastolic blood pressure rates among those with uncontrolled hypertension
• Reduced spending incurred through medical care, emergency room visits and pharmacy costs associated with managing chronic conditions, resulting in a positive ROI

Before COVID-19, the opioid epidemic was the nation's most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar.

Learn how eight organizations across the country have used technology and collaboration to achieve the following:

• 61 percent reduction in opioid prescriptions
• 32 percent reduction in opioid deaths
• 50 percent decrease in emergency department visits for patients with high utilization patterns
• $34 million in cost savings

This downloadable whitepaper will cover:

• Four proven strategies for addressing the opioid epidemic on an organizational and community level
• Statewide efforts to reduce opioid prescribing and use, including implementation of seven best practices for prescription opioids
• How collaboration helped achieve measurable results outside opioids — including decreased ED visits and significant cost savings

Little Rock-based Baptist Health, an 11-hospital health system dedicated to serving communities across Arkansas, faced a common challenge: fragmented operations that hindered patient access, extended hospital stays and strained nursing resources.

Determined to improve efficiency, the system's leadership integrated an innovative AI-powered solution to centralize operations, streamline discharge processes, optimize workflows and enhance patient care.

The results?

• 25% reduction in opportunity days
• 34% decrease in geometric mean length of stay
• 32% reduction in discharge processing time

AI dominates healthcare discussions, but many organizations struggle to move from hype to meaningful implementation. While many U.S. healthcare providers are scaling GenAI initiatives, others remain uncertain about where the technology can drive real results

Health systems implementing AI at scale are capturing millions in value — with cost savings exceeding $2 million in areas like patient registration, workforce optimization and care gap closure.

This resource breaks down the most impactful AI use cases and provides an integration roadmap.

Key insights include:

The 5 priority areas for AI adoption today to maximize operational efficiency and financial impact
How leading health systems are using AI to optimize revenue and reduce costs at scale
Practical strategies for integrating AI with existing technology while ensuring security and compliance

In 2024, the healthcare sector experienced a record-breaking year of breaches that compromised over 300 million patient records, exposing critical vulnerabilities in data security.

These breaches are not just numbers — they highlight severe insider threats, rampant hacking and gaps in transparency that can lead to devastating financial losses and irreparable damage to patient trust.

The 2025 Breach Barometer Report provides a comprehensive analysis of these challenges along with actionable strategies to fortify your organization's defenses. Download this essential whitepaper and take control of your data security future.

$4.5 trillion — that's how much the U.S. spends on healthcare each year, yet chronic illness and poor health outcomes continue to be common in too many of the nation's communities.

Without clear visibility into community needs, healthcare organizations risk wasting millions on ineffective programs. Siloed, incomplete data slows policy adoption, weakens investment decisions and limits care coordination between providers and social services — leaving patients without the support they need.

This report reveals how integrating social care data with healthcare analytics can help organizations identify unmet needs, optimize resource allocation and improve health outcomes.

Learn how healthcare leaders are using data to:

• Bridge SDOH gaps and connect healthcare with social care
• Strengthen policy impact and funding efficiency
• Make data-driven investment and care decisions

Intermountain, Penn Medicine and Nemours Children's are leveraging AI to transform contact center operations. The result? Shorter patient wait times, increased new patient visits and greater staff satisfaction.

In a recent roundtable, executives from these health systems and more shared how they're using AI-driven technology to optimize call center operations, enhance patient access and ease staff burdens. This report captures key insights from the discussion, including real-world strategies and best practices for responsible AI adoption.

You will learn:

• How health systems are using AI to reduce call wait times, improve patient routing and streamline workflows
• Best practices for responsible, high-impact AI integration
• How to overcome access disparities and ensure inclusivity in AI-supported interactions

Gone are the days when telehealth was merely a "nice to have" — it's now a strategic necessity. Health systems that fail to scale and integrate virtual care effectively will fall behind in efficiency, care access, and meeting both patient and provider expectations.

This report reveals key insights from the 8th Annual Telehealth Benchmark Survey for Hospitals and Health Systems, conducted by Becker’s Healthcare in collaboration with Teladoc Health, featuring perspectives from 145 hospital and health system leaders on their strategies to expand virtual care beyond traditional use cases.

Learnings include:

• Health systems' plans to scale and further integrate telehealth
• Virtual nursing as the frontline of innovation, and where telehealth is poised to grow
• How telehealth enhances quality and drives ROI across key areas of care

Regulatory compliance in healthcare is getting more complicated, and fines are getting more expensive. In this environment, outdated contracting processes put health systems at risk for costly compliance failures.

Becker's Hospital Review recently spoke with the chief legal officer at Prisma Health and contract lifecycle management technology experts about how CLM can be leveraged to streamline and automate contracting processes, which helps health systems maximize resources, increase efficiency and manage costs.

Download the report to learn:

• Why CLM has shifted from "nice to have" to "must have" in recent years
• The keys to Prisma Health's successful application of CLM technology
• How AI will reshape the future of CLM technology

With staffing shortages, cybersecurity risks and stringent compliance demands, navigating today’s revenue cycle processes requires a new approach to ensure both financial stability and patient satisfaction.

In a fast-evolving landscape, outdated revenue cycle management processes create stumbling blocks that can produce significant setbacks. To modernize RCM, healthcare leaders must understand how staffing, cybersecurity and compliance all intersect with the revenue cycle.
This report highlights the digital transformations necessary to advance RCM.

Insights include:

• Strategies for optimizing RCM amidst staffing and cybersecurity challenges
• The impact of digital integration on patient experience and organizational efficiency
• How transparent billing and improved communication can reduce errors and improve patient loyalty

Duke Health, The Queen's Health Systems and Children's Mercy Kansas City are proving it is possible to drive major improvements in patient flow and operational efficiency without costly facility expansions.

They slashed wait times and length of stay to create capacity for hundreds of additional patients annually. Learn how they're leveraging an AI-powered command center to streamline patient flow, optimize resources and reduce staff burnout.

Key learning points:

• Make quick, data-driven decisions to open up capacity and improve patient flow
• Consistently allocate appropriate staffing and resource levels
• Implement effective change management strategies for long-term operational success

WellSpan Health faced a critical nursing shortage, high levels of burnout, and administrative overload. To overcome these challenges, the Pennsylvania health system turned to a smart hospital platform — an AI-powered solution that enhances patient safety, optimizes workflows, and improves nurse engagement.

Discover how WellSpan:

• Reduced patient falls by 52%.
• Improved nurse communication, boosting patient satisfaction rankings.
• Cut 1:1 sitter hours by 92%, optimizing staff resources.
• Enhanced nursing safety, with 86% of staff reporting a safer work environment.

Download to learn how your health system can leverage AI to empower nurses and improve patient care.

Health systems are under pressure to deliver high-quality telemetry care while addressing staff burnout, workflow inefficiencies and patient safety risks.

Without the right innovations, monitoring teams face overwhelming workloads, bedside staff struggle with disconnected workflows, and hospitals risk missing critical cardiac events — all while trying to retain skilled personnel in outdated environments.

Centralized monitoring units offer a breakthrough. In this whitepaper, three leading health systems share how they're combining technology-driven workflows, ergonomic environments and robust training models to support patient safety, improve team collaboration and enhance the employee experience.

Agentic AI — a form of AI that can make decisions and perform tasks independently — is poised to drive profound transformations in healthcare. Industry-leading organizations are already adapting the technology and putting it to practical use. Understanding and harnessing agentic AI today is essential for future success.

Unlike other forms of AI and automation, agentic AI doesn't just analyze data — it adapts, learns and acts proactively. Forward-thinking health systems and payers are leveraging this technology to streamline workflows, enhance decision-making and drive superior patient outcomes.

Learnings include:

• How combining agentic AI with robotic process automation can outperform traditional automation
• How agentic AI enables smarter, data-driven strategies for leadership and clinical teams
• How agentic AI can reduce inefficiencies in claims processing, prior authorizations and quality monitoring for value-based care

Emergency departments are struggling with overcrowding, long patient wait times and skyrocketing costs — especially for psychiatric patients.

Without effective solutions, ED boarding persists, harming patient outcomes and draining hospital resources. Missed opportunities for efficiency and ROI weigh heavily on hospital leaders.

Discover how telemedicine is transforming behavioral health in EDs:

• Learn how UnityPoint Health avoided $1.7 million in boarding costs and achieved 281% ROI.
• See how a North Carolina hospital cut psychiatric patients' length of stay by 70%.

Download the whitepaper today to unlock the financial and operational benefits of virtual behavioral health.

Mid-sized health systems are under extraordinary pressure. Tight margins, limited buying power and fierce competition for talent leave little room for error — especially as labor shortages and rising costs escalate. But some are turning these constraints into opportunities.

Eighteen months ago, Mary Lanning Healthcare struggled to manage finances and allocate resources efficiently. Since then, the rural system has transformed its budget process, reduced administrative burdens on staff and uncovered new growth opportunities. Their approach offers replicable strategies for leaders navigating similar pressures.

Readers will learn:

• Enhancing financial transparency with technology to drive smarter decisions
• Strategies to control costs and unlock growth opportunities
• Simplify HR operations to boost staff satisfaction

Hospital capacity constraints demand innovative approaches — and the answers are within reach.

Health systems are uncovering smarter ways to manage capacity, streamline workflows and improve outcomes by using advanced analytics and new patient monitoring technologies.

At Becker's 12th Annual CEO + CFO Roundtable, two industry experts shared actionable insights on using these tools to address capacity challenges and ED boarding, with a spotlight on cardiac care. This whitepaper distills their strategies into a practical roadmap for executives seeking effective solutions to one of healthcare's most pressing issues.

Key learnings:

• Data-driven strategies to optimize cardiac telemetry and relieve bottlenecks
• How integrated analytics and monitoring technologies improve workflows and care quality
• The role of strategic partnerships in solving capacity challenges

EHRs are an essential component of care delivery today — but they are expensive. For some health systems, an EHR investment can cost billions.

How can health systems get their money's worth? The answer is optimization. Get access to the consultant-developed insider tool designed to measure EHR excellence. This simple guide can help identify problems with system integration, interoperability and usability.

The checklist provides executives with:

• Key questions to kickstart the evaluation of potential gaps in EHR processes
• An inside look at key areas in the EHR optimization process necessary to improve workflows, training and overall patient experience

Pioneering the Science of AI Evaluation reveals some of the deep science behind the Abridge automatic speech recognition and note generation technology, which has set the standard for the healthcare industry. Abridge has developed a unique process for evaluating and improving purpose-built healthcare AI models. This process has resulted in speech recognition and note generation that works seamlessly across specialties, languages, and care settings—and outperforms leading off-the-shelf models.

In this paper, you will learn:

• The metrics of success for healthcare AI models
• How Abridge evaluates and improves healthcare AI models
• What’s next for healthcare AI technology

Amid rapid digital transformation, many hospitals are managing hundreds of disparate applications — contributing to a staggering $8 billion in annual industry losses from health IT inefficiencies. Fragmented tools can also add stress for patients and clinicians.

This whitepaper explores how healthcare organizations are leveraging integrated platforms to reduce costs, enhance ease of use, boost staff satisfaction and drive better overall performance.

Insights include:

• Strategies to minimize clinician burden and promote collaboration in technology deployments
• Changes to clinical workflows that enable more time with patients and focused care
• How integrated tech can drive ROI and improvements in key metrics like length of stay

This guide outlines the comprehensive staffing requirements for each phase of a Workday project in healthcare organizations. Through detailed role breakdowns across six critical areas — from legacy system support to post-implementation optimization — organizations can better plan their resource needs.

The whitepaper provides specific lists of required positions in technical, functional and operational domains, helping healthcare leaders build the right team structure by combining internal resources with strategic staffing partnerships.

Key learnings include:

• A successful Workday project requires significant internal staffing resources beyond what the system integrator provides.
• Organizations often underestimate the time commitment required from internal subject matter experts during implementation.
• Post-implementation success depends on establishing a dedicated support team, maintaining ongoing training programs and potentially partnering with Workday staffing experts for specialized needs.

New research shows 74% of healthcare leaders are confident AI can deliver transformational value. But AI skepticism among many clinicians and financial constraints warrant a careful approach and clear focus on outcomes when implementing this technology.

In this e-book, you'll find AI insights, projections and investment priorities based on survey data from 500 business decision-makers that can inform your organization's AI action plan.

Uncover key research findings and perspectives on AI including:

• AI adoption, expectations for its business impact and success measures
• Importance of AI skills and experiences in hiring new employees
• Transparency, trust and AI's impact on IT spend

In the past few years, virtual nursing infrastructure and processes have been introduced to support hundreds of nursing units across the U.S., and many organizations have expanded upon their initial efforts.

As adoption has spread, so have the lessons and perspectives around various issues that all organizations face when considering virtual nursing as the tip of the spear for broad care team transformation models.

This whitepaper shares some of the lessons learned from early adopters and highlights current market data and thought leadership around virtual nursing.

Health system perspectives include:

• Trinity Health (Livonia, Mich.)
• Providence (Renton, Wash.)
• Jefferson Health (Philadelphia)
• Valley Health (Winchester, Va.)

Remote patient monitoring (RPM) continues to be an emerging trend for healthcare organizations due to its positive impact on patient outcomes and healthcare economics.

Monitoring patients at home and interpreting their data, however, comes with important nuances. It requires adjusting expectations, preparing clinicians and analyzing datasets appropriately.

Download this resource to uncover actionable insights from more than 40 in-home monitoring programs and learn:

• Key strategies for interpreting data in the home
• The 8 lessons to a successful RPM program
• How to use RPM data effectively

As more health systems leverage AI for clinical notetaking and other administrative tasks, rising concerns in data protection and cybersecurity demand a thorough approach to evaluating these investments.

This guide offers critical considerations for assessing AI solutions and key governance elements like data privacy, bias mitigation, safety protocols and more. With these best practices, healthcare leaders can confidently evaluate and adopt AI tools to enhance care delivery while upholding responsible governance, prioritizing safety and ensuring compliance with evolving ethical and regulatory standards.

Key learnings include:

• Ensuring AI tools safeguard patient data with strong encryption, de-identification processes and customizable data retention policies
• Checking if AI is trained on diverse data and integrates multidisciplinary expertise to minimize biases
• Looking for robust validation frameworks that prevent errors and hallucinations
• Ensuring vendors maintain clear documentation and actively participate in industry-standard initiatives

As health systems continue to navigate enduring staffing and financial challenges, artificial intelligence offers a powerful solution to empower teams and streamline care delivery. Although the industry is still in the early stages of adoption and application, some health systems are already reaping the benefits of AI-driven healthcare.

To explore the transformational potential of AI and how organizations are operationalizing the technology, Becker's Hospital Review spoke with two experts: Kali Arduini, director of innovation at Chicago-based Northwestern Medicine and Jared Pelo, MD, chief medical information officer at Microsoft, about the real-world applications of AI.

Learnings from this whitepaper include:

• AI + healthcare: Observations from the early stages.
• How Northwestern Medicine evaluates AI collaborators.
• The future success of AI in healthcare depends on trust and equity.

Netflix, Starbucks and Amazon have set the gold standard for personalized consumer experiences. Meanwhile, healthcare has struggled to keep pace, as many organizations still cling to reactive models that prioritize short-term clinical interactions over long-term relationships. But the tide is turning.

This whitepaper explores how three forward-thinking healthcare organizations — Augusta Health (Fishersville, Va.), Montage Health (Monterey, Calif.) and Austin (Texas) Regional Clinic — use intelligent automation to rewrite the status quo for personalization in healthcare.

Key learnings:

• Key strategies for building deeper patient connections
• Practical examples of automation driving personalization
• Actionable insights for adopting these solutions in your organization

Healthcare infrastructure is at a critical inflection point. Outdated systems burden patients and administrators with fragmented authentication processes, which manifest in healthcare as redundant patient verification forms, manually intensive paper trails for office staff, and limited access to trustworthy authentication processes for call centers.

In some ways, healthcare is experiencing an "identity crisis" that's leaving crucial information vulnerable to cyberattacks — and leaving patients confused, tired and frustrated. This report explores how an interoperable identity solution can effectively address these challenges.

Key learnings:

• How to simplify the patient experience with secure identity verification
• How modern identity verification safeguards against social engineering attacks and data breaches
• How automation can cut administrative costs, improve resource allocation and free up healthcare staff to focus on patient care

Patient-centered communication tools and remote patient monitoring are essential for delivering timely information and improving health outcomes. These services also require healthcare organizations to focus on patient privacy, HIPAA compliance and cybersecurity.

As hospitals and health systems adopt more internet-connected medical devices and tools, the attack surface for cybercriminals grows. Without leading-edge security in place, every device on a healthcare organization's network becomes a potential threat.

Becker's Healthcare and T-Mobile recently surveyed more than 125 healthcare leaders to learn about the communication tools they use, as well as their cybersecurity and compliance challenges.

Insights from this whitepaper include:

• Why healthcare organizations are struggling with persistent cybersecurity attacks, and the cybersecurity measures that can protect patient-centered communications
• The greatest barriers to improving compliance and cybersecurity, including patient-centered communications and internet-connected devices
• Best practices to bolster the security of patient-centered communication and technologies, and the top priorities for enhancing applications

Given the breadth and depth of potential use cases, one thing is clear – more and more people will find themselves working in environments where ML plays a critical role. And thanks to the emergence of low-code and no-code software, ML is no longer the exclusive preserve of programmers, data scientists, and people who paid attention in math class. More of us can – and will – be involved in developing and deploying practical ML solutions.

This eGuide will help you understand:

 

• The key concepts behind ML and common applications
• How it’s becoming more useful to people at all levels of organizations

 

At virtually every stage of a patient’s wellbeing, different forms of technology and software support the expansion of better healthcare. As the reliance on technology grows, ensuring that these lifesaving systems don’t break under the strain is imperative.

  To keep operations running smoothly, healthcare IT professionals must perform regular and exhaustive testing. Fortunately, the introduction of automation, robotics, and artificial intelligence (AI) has made testing easier to deliver.

In this eBook from Keysight Technologies, you will discover  

• How automation can improve workflow management to help physicians and patients alike
• How AI-driven test automation helps your EMR become more interoperable and user-friendly
• Six critical tasks that can be optimized with robotic process automation
• The importance of testing both on-site and wearable medical devices

 

Please fill out the form to download the eBook.

U.S. hospitals collectively spend $57 billion on medical and surgical supplies, yet inefficiencies cause millions in waste annually. Without visibility at the point of use, supply chain teams struggle with lost inventory, expired products and missed reimbursements.

Mercy captured $13 million in revenue by improving charge capture at the point of use. Sanford Health saved $1.4 million by optimizing supply documentation. Munson Healthcare reduced $250,000 in expired inventory with automated point-of-use tracking. These health systems transformed supply management — and so can you.

Discover how four healthcare organizations optimized inventory through consolidated, automated point-of-use platforms, achieving:

• Reduced supply waste and expiration costs.
• Improved charge capture and compliance.
• Significant time savings for clinical staff.

Download the e-book to explore success stories in high-impact areas like nursing units, cath labs and perioperative spaces. Learn proven strategies to enhance your supply chain efficiency and cost savings.

Explore the critical role of sustainability in healthcare with Reduce, Reuse, Recycle? by Olympus Corporation. This white paper highlights the environmental impact of the U.S. healthcare system, which is a significant contributor to greenhouse gas emissions. The paper discusses the adverse health effects of climate change, specifically on patient outcomes, and outlines various initiatives and strategies for reducing the healthcare sector's carbon footprint. It emphasizes the importance of environmental, social, and governance (ESG) plans and details how Olympus is supporting healthcare providers with their sustainability goals and partnership programs.

• Learn about the impact of climate change on public health and patient outcomes
• Understand the critical role of healthcare in reducing greenhouse gas emissions
• Explore practical strategies for energy efficiency and waste reduction in healthcare, including Olympus’ efforts in supporting providers with sustainability goals

Grappling with ineffective operations, lack of capable logistics staff and "firefighting" day-to-day supplies issues?

Learn how leading health systems overcome these challenges by partnering with external operations experts. Discover strategies to streamline your supply chain, reduce costs and deliver consistent, high-quality care.

Gain the tools to:

• Build a business case for third-party supply chain partners.
• Overcome workforce shortages with scalable, expert resources.
• Ensure seamless supply chain transitions that protect patient care.

Claims denials are draining healthcare resources to the tune of $200 billion annually.

This financial reality can undermine health systems' mission to deliver exceptional patient care while burdening both clinical and revenue-cycle teams.

Download this guide to uncover innovative tools to bolster revenue cycle performance. Learnings include:

• Effective strategies to prioritize critical accounts using enterprise worklists & dashboards
• The power of automation to tackle workforce shortages and enhance operational success
• Harnessing real-time data and cloud-based systems for transformative healthcare solutions

Health systems must balance the demands of IT complexity and operational efficiency. Staff augmentation and managed services serve as solutions to meet this challenge but understanding and choosing the most appropriate model for your organization can be difficult. Selecting the right model, when guided by insight and expertise, can significantly improve operations, reduce IT team burdens, and lower costs.

This whitepaper examines the two service models, providing the insights you need to make an informed decision and position your organization for success.

Key learnings:

• Unique benefits and use cases for staff augmentation and managed services
• Actionable guidance on choosing the best model to meet your goals
• Strategy for navigating your chosen model

Operating margins at academic medical centers have declined sharply in recent years, yet these institutions continue to play a pivotal role in advancing clinical innovation and delivering cutting-edge care. This paradox highlights the resilience and ingenuity of AMCs as they navigate today's turbulent landscape.

How are AMCs balancing financial strain with their critical missions in education, research and patient care?

This whitepaper, packed with insights from Becker's 12th Annual CEO + CFO Roundtable, presents five strategies and trends that leading AMCs — including UChicago Medicine, Keck Medicine of USC (Los Angeles), WVU Medicine (Morgantown, W.Va.) and more — are embracing to thrive despite mounting challenges.

Insights include:

• Diversifying revenue streams
• Pursuing strategic mergers and acquisitions
• Addressing strained payer relationships
• Managing workforce and compensation challenges
• Responding to evolving regulations

The challenges facing healthcare finance leaders are only getting more complicated. These executives must find ways to navigate these issues to support operational efficiency and financial performance. Charting a path forward will require the effective adoption of new technology.

This report — based on a featured session at Becker's 12th Annual CEO + CFO Roundtable — contains real-world learnings from Little Rock-based Arkansas Heart Hospital and UChicago Medicine. It reveals how artificial intelligence and machine learning can transform financial operations by:

• Streamlining revenue cycle management
• Reducing administrative burden
• Minimizing claim denials
• Optimizing financial performance through advanced technological solutions

Battling cost pressures and staffing shortages leaves little time for hospitals and health systems to go after reimbursable dollars. But forgoing this revenue can cost millions. Rather than leave this money on the table, learn to leverage artificial intelligence to improve the visibility of billable income and capture more payments.

This e-book contains proven ways to identify and collect missing charges. It also features real-world examples of how other health systems have used AI-powered charge capture to modernize processes. For instance, an Ohio health system found $5.9 million in missing charges, while a South Carolina health system detected $1.68 million in lost revenue.

Download the to learn how to:

• Simplify charge capture processes using AI and predictive analytics
• Improve DRG accuracy without spending more time on accounts
• Avoid lost revenue related to transfer DRGs.

Medicare and Medicaid administration can be nightmarishly complicated with interconnected programs and requirements. Even for those well-versed in the fundamental rules, hidden pitfalls can lead to significant financial gains or losses, often in the millions.

The silver lining is that proactive steps can be taken to safeguard revenue and optimize reimbursement. This tip sheet presents healthcare finance leaders with five practical strategies to attain excellence in government reimbursement, encompassing: 

• Fundamental pathways to follow for financial success
• Tactical approaches to ensure ongoing compliance
• Proven methods to maximize reimbursement potential

Selling a medical practice can be a difficult process to navigate. Without the right strategies and team in place, owners will likely leave substantial money on the table. This whitepaper outlines how owners can avoid this common mistake and highlights considerations when evaluating potential buyers. These concepts are brought to life in a two-part case study that showcases how an owner was able to increase a physician’s post-sale, after-tax net worth by 77%.

Key learnings:  

• How practice owners can best position themselves in the market with a strategic buyer or private equity (PE) platform
• The value that an investment banker-led marketed process brings vs a non-marketed process
• Strategies to maximize personal wealth for physician owners through pre-sale and post-sale wealth planning

 

Beyond clinical staff, labor shortages are putting significant pressure on the revenue cycle function at hospitals and health systems, leading to negative consequences on the bottom line and for patient engagement. 

This report uncovers findings from a survey of 200 employees responsible for staffing the revenue cycle function at provider organizations, demonstrating how chronic staff shortages of non-clinical staff affect the revenue cycle at their organization. Before the pandemic, the situation was concerning. Now, it's unsustainable.

Download the report to learn where there are opportunities to address top challenges and position your organization for long-term stability.

Sample findings: 

• 96% of respondents indicated that payer reimbursements, patient collections -- or both -- were affected by staff shortages
• More than 8 out of 10 respondents say the patient experience is worse due to staffing shortages 
• 92% of respondents say new staff members make errors that negatively affect claims

Health systems are painfully aware of the complexities of revenue cycle management and understand the need for RCM partners. In fact, 93% of health systems rely on at least one RCM partner.

But there are different reasons for pursuing RCM partnerships and very different approaches to partnership. Which approach and partners are best for your organization?

Here are insights from new research conducted with the Health Management Academy:

• 4 key reasons health systems pursue RCM partnerships
• 2 primary approaches to RCM partnership, and the key differences between them
• Factors to consider when vetting and evaluating RCM partnerships
• Why so many leading health systems are considering enterprise RCM partnerships

The key takeaway: RCM partnerships are necessary but they're not all alike. Understand the differences to make the best RCM decision for your health system.

High deductible health plans (HDHPs) have shifted the already-complex payer reimbursement burden onto the shoulders of consumers who are unprepared to bear it.

Consumers, on the one hand, need increased support to understand their bills and figure out how to pay them. On the other hand, patients with more skin in the game are becoming more demanding about the quality of their customer experience.

These changes necessitate a new patient payment model that focuses on delivering convenience and clear communication to patients, driving both quicker payments and increased patient satisfaction.

Download this whitepaper to learn:

• The current state of patient collections, with data
• How to help patients take charge of their new responsibility
• How to identify hidden coverage
• How to increase the likelihood of quick, easy payment

The economic landscape of the healthcare market has been forever altered by the COVID-19 crisis. Existing challenges have intensified, and the pace of change is accelerating, raising the bar for organizations to adapt strategically and quickly.

Download the e-book to learn more about how health leaders can ready their organization for growth with forward-thinking strategies that include:

• Meeting the consumer on their terms
• Adapting to new competition
• The growing role of strategic partnerships
• Mastering the new indicators of growth
• Tracking the spend of the health care dollar

Operating health systems and physician practices has always been hard, but COVID-19 has created extraordinary profitability challenges in 2020. Lower volumes, changing case and payer mixes and greater operating margin anxiety make revenue optimization more essential than ever.

We asked physician management and healthcare organization leaders to share their strategies for overcoming the considerable challenges of this altered landscape. They offer 10 strategies for using data and analytics to better manage capacity, coordinate care and optimize revenues, including:

• Tracking real-time practice COVID-19 volumes
• Managing productivity and modifying physician incentive compensation
• Capturing charges efficiently and accurately at the point of care
• Improving throughput across the continuum

The white paper features expert views from:

• Dennis Deruelle, MD – Executive Director of Hospital Medicine, American Physician Partners
• Andrea Funk, RN, MEd, CPHQ – Vice President of Integrated Acute Care Operations, US Acute Care Solutions
• Derick D. Perkins – Founder and Managing Partner, Metis Advisors LLC

COVID-19 has pushed healthcare delivery beyond its breaking point, heightening the urgent need for accelerated patient care, improved clinical efficiencies and secure clinical communication with real-time critical patient updates.

Before the arrival of COVID-19, specific environmental trends were challenging the healthcare industry, such as acquisitions of smaller health systems by larger health systems, clinician shortages and burnout. These trends had already created an urgent demand for clinical communication platforms (CCP) that would work securely across growing networks of diverse care provider organizations. The arrival of COVID-19 has applied untold new pressures to already strained systems.

In this white paper, you will learn about:

• The impact and cost of COVID-19 on healthcare
• How clinical collaboration platforms improved communication during COVID-19
• Where you will see cost savings from leveraging clinical collaboration platforms
• What to look for in a clinical collaboration platform in order to achieve savings
• How clinical collaboration platforms can help your organization increase efficiency and achieve return on investment

Hospitals face increasing challenges — rising patient volumes, capacity constraints and the need for cost-effective, patient-centered care. Traditional inpatient models often struggle to meet these demands efficiently.

Studies show hospital-at-home programs deliver better clinical outcomes, higher patient satisfaction and significant cost savings — yet many health systems hesitate to advance these care models due to uncertainty about implementation.

This best-practices guide offers a roadmap for successfully launching and scaling a hospital-at-home program. Learn how Novant Health, Providence and University Health have achieved exceptional results, and discover the key strategies, technology and partnerships that make it possible.

Genetic testing and lab data are transforming patient care, enabling healthcare organizations to deliver more personalized, effective treatments. At Becker's 12th Annual CEO + CFO Roundtable, clinical leaders discussed these innovations at length and how they're shaping health systems' precision healthcare programs.

Drawing from a key session at the event, this whitepaper explores how advancements in precision healthcare — from genomic insights to lab analytics — are driving better outcomes for patients and providing competitive advantages for health systems.

You will learn:

• How precision healthcare can optimize resource allocation
• The role of genetic insights in preventing cancer and other diseases
• Strategic partnerships that advance precision healthcare programs

For over five decades, nurse practitioners (NPs) and physician assistants (PAs) have been instrumental in delivering quality health care in the United States. As health care sustainability faces increasing challenges, it is crucial for hospitals and health systems to recruit, train, and optimize this workforce efficiently.

In this white paper, Jill Hunt, PA-C, MS, Senior Vice President of NP/PA Services at SCP Health, dives into both the historical attitudes and recent research surrounding NP and PA utilization and identifies the key factors that influence quality care delivery.

Read to learn more about how the practice of collaborative care delivery aligns with a relentless commitment to quality and physician leadership including:

• Cultivating highly-collaborative, physician-led clinical care teams
• Providing in-depth continuing education and training
• Considering the local environment of clinical care, staffing needs, economic pressures, and patient mixes
• Appropriately matching clinical demand with skills, experience, and training

Healthcare organizations are increasingly embracing a simple, yet effective change to improve diagnostic accuracy, avoid antibiotic misuse and drive better outcomes: in-house PCR testing.

First popularized during the COVID-19 pandemic, the technology now plays a crucial role in detecting a variety of infections with greater accuracy than traditional antigen tests. As more healthcare providers integrate the technology, they are seeing enhanced patient satisfaction, better clinical outcomes and reduced staff burden.

Becker's Healthcare recently spoke with clinical leaders to learn more about the value in-house PCR testing is bringing to their organizations.

Key learning points:

• How PCR testing enhances diagnostic accuracy and accelerates treatment
• The cost-saving and operational benefits
• Real-world success stories from providers integrating PCR testing

Hospitals are fighting an ongoing battle against unrecognized patient deterioration, alarm fatigue, opioid-induced respiratory depression, sepsis, unplanned extubation and other preventable conditions. In this whitepaper, we will review the scope of these patient safety matters, inadequacies of current practices, the emergence of clinical surveillance and a strategy to implement continuous clinical surveillance that helps enhance patient safety and outcomes.

Key points that readers will learn include:

• The clinical and financial impact of alarm fatigue and these adverse patient conditions
• How continuous clinical surveillance is different from patient monitoring and alarm management and focuses on mitigating non-clinically actionable alerts and notifications
• Published results that hospitals have achieved with continuous clinical surveillance

Cyberattacks are systematically targeting DSOs with the FBI issuing warnings to the American Dental Association and the American Association of Oral and Maxillofacial Surgeons as recently as mid-2024.

Being the victim of a cyberattack is a matter of "when" not "if. As the severity of cyberthreats continues to rise, DSOs must proactively work to prevent significant revenue loss and reputational damage.

Explore this guide to learn:

• How cloud solutions can transfer risk away from your organization
• Strategies to enhance cybersecurity
• Real-world case studies from DSOs

To be successful, every DSO must strive for a strong and dynamic procurement strategy. Large rapidly growing specialty DSOs are no exception.

One multispecialty DSO with more than 180 locations was able to save about $3 million annually by executing a strategic procurement initiative that drove savings towards their bottom line and increased ordering efficiencies among their practices in the process. This was all done while maintaining physicians' and clinicians' autonomy regarding clinically sensitive items they have access to.

Download the case study below to learn how SourceClub helped this multispecialty DSO save millions and achieve success

Today's most significant business operation problem in dental offices is repetitive, consistent, and boring manual processes and tasks. DentalRobot solves this problem with its proprietary automation platform specially designed for dental practices, and its unique approach of Pre-Built Robots and Automated Workflows.

Regardless of how you built the processes in your DSO, MSO, or Group, DentalRobot provides a custom-fit automation solution that matches your current context and vision for operations and growth. We understand each specialty and its journey. We impact your organization's outcomes by rapidly automating every process from insurance verification or EOB posting to Accelerated Patient Scheduling or Customized Treatment Plan Follow-Ups.