Adding technology has contributed to SSC's success since Ms. Brady came on board, she says. "I think the addition of practice management software has been a big jump into the future. We are adding the EHR feature by June of this year. Through the billing module in the system, I can observe day-to-day how the center is doing financially. We also feature online registration and satisfaction surveys for patients."
SSC and Ms. Brady have also been involved in and established several community outreach programs, including a kids' day, teddy bear clinics and open houses. Recently, the center also served as the Sussex County drop-off and collection center for the Haitian relief effort.
SSC's staff is an important part of the center's success, according to Ms. Brady. "I appreciate their energy and desire to be better at everything they do. Recently, I had an open house, and the best comment I heard was that our center was alive with excitement," she says.
Ms. Brady loves her job because it allows her to watch the center grow, with the support of its "progressive board of directors and physicians on staff." SSC has recently added new specialties, such as spine, and physicians and staff members like to stay on top of the newest procedures and equipment.
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