Here are three articles on ASC management:
1. Staff training is the differentiator between high & average performing ASCs
Progressive Surgical Solutions President Regina Boore, RN, BSN, outlined three ways ASCs can use staff training to improve performance in a recent issue of Administrative Eyecare. For example, giving employees a refresher through regular training drills helps them stay on top of new and current procedures and policies.
2. How ASCs can address burnout
Burnout is one of the most pressing issues facing ASCs, but leaders don't always know how to help clinicians and staff address the problem. Marvella Thomas, a senior consultant of clinical operations for ASCs with Cardinal Health, spoke with Becker's about burnout.
3. The key ways ASCs can boost patient satisfaction scores
Poor patient satisfaction scores hurt an ASC's reputation and reimbursement, according to Medical Transcription Services. With many staff members and physicians involved in the preoperative process, it's important to ensure coordination to and efficiency.