The geriatric/gastroenterology department at the Texas-based University Medical Center of El Paso recently received a 100 percent satisfaction rating from its patients.
Here are three points:
1. The quarterly satisfaction report included patients' experiences with nurses, doctors and their overall care.
2. This is the first time the department has received a perfect satisfaction rating.
3. Alongside medical care, the geriatric/gastroenterology department includes programs like painting classes and pet therapy, in an effort to make patients feel more comfortable and less anxious.