Marge Schillaci, RN, MS, administrative director of Surgery Center of Joliet (Ill.), which performs a high volume of colonoscopies, EGD and upper and lower GI diagnostics and screenings, shares three ways her ASC has improved its efforts to provide quality care.
1. We are participating in the AAAHC GI benchmarking study over a 12-month period. We internally measure the effectiveness of our bowel preps, patient satisfaction, level of analgesia, discharge instructions and hospital transfers and admissions. By participating in this clinical benchmark study specific to endoscopy, we can monitor our practice and outcomes relative to other centers nationally, make adjustments to our practice or congratulate ourselves on a job well done.
2. All of our RNs administering IV sedation under the direction of the physician are ACLS certified and have been passed yearly competencies in IV sedation.
3. We have invited doctor's office staff to observe patient experience from admission to discharge. This helps to improve their knowledge, understand the importance of accurate communication to patients and feel more confident in what they are telling patients.
Learn more about the Surgery Center of Joliet.
Read more guidance for GI ASCs:
- 4 Things to Know About Impact of Elimination of Consultation Codes on Gastroenterologists
- 3 Steps to Improved Patient Care: Memorial Mission Surgery Center
- Case Study: Direct Access Colonoscopy Program Increases ASC Colonoscopy Compliance Rate