A HealthLeaders Media report discusses three ways to address nursing underperformance.
3 Tips on Building Nursing Quality Through Accountability
5 Points on Addressing Medical Practice Eligibility Issues
- Prior to speaking with the nurse, determine whether the problem is part of a larger system or an individual issue.
- Determine if the problem was due to oversight or an intentional mistake. Experts advise giving the employee the benefit of the doubt, particularly since it is rarer for nurses to deliberately disregard quality issues.
- Conduct the meeting in a candid, open manner. Provide peer-to-peer recommendations and the opportunity to make immediate changes.
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