Mark R. Chassin, MD, FACP, MPP, MPH, president of The Joint Commission and president of the Joint Commission Center for Transforming Healthcare, provides commentary in the Israel Journal of Health Policy Research on the issue of "Quality of care: how good is good enough?"
The commentary, published at the end of January and found here, primarily focuses on the need for healthcare organizations to undertake three interrelated changes to achieve comparable safety records to other industries.
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The three changes are as follows:
- Leadership commitment to zero major quality failures.
- Widespread implementation of highly effective process improvement methods.
- Adoption of all facets of a culture of safety.
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