3 Best Practices for Public Reporting of Quality Information

The Agency for Healthcare Research and Quality has outlined three solutions for public reporting of quality information. The strategies were drafted as part of a three-report series on public reporting.

1. Make the information more relevant to what consumers already understand and care about.
•    Present an overall definition of quality.
•    Define the elements of quality and use them as the reporting categories.
•    Include information on sponsor and methods.

2. Make it easy for consumer to understand and use the comparative information.
•    Reduce the cognitive burden by summarizing, interpreting, highlighting meaning and narrowing options.
•    Reduce the cognitive burden by helping to bring the information together into a choice.

3. Test reports with consumers during development.

To read about these strategies more in detail, click here.

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