Centene, Humana and UnitedHealthcare have some of the lowest-rated Medicare Advantage plans for customer satisfaction in their markets, according to J.D. Power's annual Medicare Advantage Study, published Aug. 20.
J.D. Power reviewed the average customer rating for MA plans on a 1,000-point scale, with the average rating being 652.
Here are the lowest-rated MA plans by market:
California
Wellcare: 581
Florida
Wellcare: 538
Georgia
Wellcare: 580
Illinois
Wellcare: 526
Michigan
Humana: 612
New York
Humana: 596
North Carolina
Humana: 644
Ohio
UnitedHealthcare: 652
Pennsylvania
Humana: 635
Texas
Wellcare: 552