It's a myth that advance ASC collections won't work — here's why

It's a common myth that collecting for procedures before they're completed isn't feasible, according to Regent RCM.

Regent RCM debunked the myth with four insights:

1. Most patients expect to make a payment, and more than 90 percent want to know their financial responsibility before a provider visit or procedure.

2. Financial counseling helps patients understand how much they'll owe and budget for the expense.

3. After taking a proactive approach to patient financial counseling, Newark, Del.-based Glasgow Medical Center saw an increase in patient responsibility for deductibles and copays.

4. GMC also increased upfront money collected and minimized bad debt.

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