As ASCs become increasingly popular among patients, these facilities will encounter new challenges when it comes to collections, according to Mnet Health.
Three challenges on the horizon:
1. Healthcare costs are rising industrywide, including for outpatient visits.
2. High deductibles and increasing patient responsibility lead to non-payment of services.
3. Outpatient payment rates are low for patients paying out of pocket after insurance, studies show.
To address these headwinds, ASCs can help patients understand their financial responsibility, customize the payment experience and offer point-of-service or pre-service payment options.