Surgical Information Systems' Jho Outlaw, senior vice president of revenue cycle services and Jessica Nelson, director of revenue cycle services, outlined how ASCs can improve the claims process.
Three tips:
1. Pay attention to payer policies. A member of ASC staff should be charged with periodically checking with payers to find out when policies might be changing.
2. Avoid duplicate billing. Asking payers if they received the ASC's claims can help ASCs avoid submitting the same claim twice.
3. Don't miss payer filing deadlines. Medicare and other payers have different deadlines for filing claims, which ASC staff should not miss..