Olympus has launched a new guarantee program for its surgical business that will provide next-day replacements for surgical equipment at no additional charge.
The Olympus Uptime Guarantee is available to customers with an Olympus Full Service Agreement. The program is designed to eliminate the need for equipment loans and cancelled procedures.
The new program offers:
• 24/7 technical phone support
• On-site field support
• A single purchase order good for the length of the service contract