With millennials — born between 1982 and 2004 — exceeding baby boomers in the workforce, the healthcare industry must evolve to satisfy millennial employees who will eventually turn into bosses, according to Hospitals & Health Networks.
Here are five considerations:
1. Communication. Millennials seek instant gratification and want answers more quickly. This generation also operates on technology, including texting, instant messaging and social media.
2. Work-life balance. Healthcare organizations may not want to view millennials' demand of a work-life balance as a bad thing. With burnout running rampant among physicians, a reenergized focus on employees' mental states is a good idea.
3. Recognition. This generation thrives on rewards and expects feedback. Successful organizations will establish reward programs that incentivize employees to recognize each other for their work.
4. Establishing long-term relationships with employees. The millennial generation tends to jump between jobs more frequently, but they don't necessarily cut ties with previous employers. Successful healthcare leaders, therefore, are figuring out how to connect with previous millennial employees after they leave their next jobs, such as with an alumni program.
5. Professional growth. This job-hopping may also be due to millennials feeling there are no career advancement opportunities at a job. It is imperative, therefore, for healthcare organizations to display transparency and keep millennials' career goals in mind. If they feel they have somewhere to go, they likely won't leave.
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